On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
Found them online about 2012.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We had an idea, they helped us refine them. Patiently I must say, too.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
It has been a while so it is hard to remember exactly, but they quickly responded to our request.
How did the process look like? How often were you interacting with company representatives?
Responsive, about 2|3 times a week.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
Somewhat initially, but frequently now. Timely and as expected. A nice change from my previous experiences.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
I would say 90% of the time. Most delays were our fault do to scope change.