On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
I am the CEO of Scala Z Media and I was looking for the development companies in Germany and outside. I talked to three companies and finally decided to go with Softeq. We wanted to build an app for children. Softeq had the experience of creating similar kinds of apps.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We hired Softeq for the programming and designing of a gaming app for children. We approached them with the idea and they worked on that to develop the app.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
I chose Softeq because they were able to describe their services relative to the cost per hour very precisely. We had a small budget, so it was important to have a partner that offered those services precisely within the frame of the budget.
How did the process look like? How often were you interacting with company representatives?
The Softeq team provided the design and programming for the app. The app was built for Android and iOS. We worked with a team of 6 to 9 people and we communicated through Skype. The communication with their team was excellent.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
I was closely involved in this project. The Softeq team handled all the project-related requirements very well. The team is extremely professional and they produced a very high-quality product. They gave us a clear estimate of the budget and timeline required for delivering certain quality.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
The project was delivered within the timeline. The quality of the app is excellent and it is essential to our business. We plan to distribute it in schools, and the quality of the app will help us get follow-ups from companies to make similar games.
On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
I’m the president and owner of an internet mobile media startup. We were looking for a development company that has a presence in the US and is good at developing gaming apps. Softeq has a Houston headquarters so I was able to scope them out myself, that's why I selected them amongst all the other vendors that we explored.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
Our company focuses on young Minecraft players and we wanted to establish our brand through a gaming app before expanding to Minecraft servers. Softeq built the app from scratch.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
I was really impressed with Softeq after our first interaction. They were professional, flexible, and reasonably priced. We requested a demo which they built very quickly and very well. That’s what sold me.
How did the process look like? How often were you interacting with company representatives?
We worked with Softeq’s gaming division to build the game from scratch for both iOS and Android. They’ve been involved in all aspects from design to deployment and update and revision. We provided initial guidelines from which they developed the UI. They continue to make updates and add features for monetization, connections to ad networks, and user notifications. They make suggestions for ways to improve usage and retention. We worked with a team of 6 people. We communicated on a regular basis and they never failed to report to us about the progress.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
I felt extremely involved in the process. The Softeq team is very efficient. They always managed to provide us the right estimate of time and budget. Softeq proposed alternatives to help us save money and keep development simpler. They’re responsive and adjust to the level of involvement I want.They handled all the tasks from top to bottom, which is exactly what I was looking for in a development company. Their project management is also very strong. Their internal team was large enough that always allowed us to access additional resources.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
The project was delivered on time. The Softeq team completed the project way faster than the other companies with large teams would. We’re performing better on average than other games—and this is our first attempt. The lifetime value for our iOS app is close to $1 per download and around $.30 per download for Android. We’ve never made games before and they’ve done a great job of building something that works.
On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
I’m the CEO at 1stQuad Solutions AG, a consulting company in Switzerland. We were looking for development companies to build our mobile app. We shortlisted some companies and contacted them. We knew Softeq prior to our search and we decided to communicate with them along with the other vendors we found. We did a proof of concept (POC) with the team. We found Softeq to be the most suitable option for our project.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We approached Softeq with the idea of developing a mobile app for our business. Although we have some experience, we needed a partner that had the expertise to create mobile apps, the backend, and the integrations because of the complexity of our project.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
During our first few interactions, the Softwq team was communicative and had the vision to solve our problems. We spoke with the development team, which convincingly demonstrated their ability to process feedback. The team was well organized, skilled, and spoke English well. We knew Softeq would be able to guide the development process.
How did the process look like? How often were you interacting with company representatives?
Softeq developed iOS and Android mobile apps for us. They used Microsoft Xamarin with extensions for both platforms. It’s a Microsoft Azure-hosted backend that runs .NET Core. We’re using different storages in Azure; block storage, table storage, structure storage. We worked with a team of two Xamarin mobile developers, two backend developers, a QA specialist, and a project coordinator that also serves as a business analyst. We communicated on a daily basis.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
They’ve made it really easy for us to work with them. We were closely involved in the process. We even visited their development center during the process. The team used to set clear deadlines, and then meet those dates. They would let us know if there were any scheduling issues. The team is very professional and motivated and we had a great experience working with them.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
All the deadlines were met by the Softeq team. Softeq delivered the prototype on time, which enabled us to promote the solution ahead of our normal sales process. Overall, the results have met our expectations. The app has a very modern microservice architecture. We’re going to develop additional modules in early 2019.
