How did you find out about this company?

I found them on Google Search.

Did you have some documents like wireframes ready or you just had an idea when you approached this company?

Yes, I shared a blueprint of my documents and briefed them the idea about the app.

How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?

The Sales team understood all my requirements and then suggested me with the technologies to develop the application.

How did the process look like? How often were you interacting with company representatives?

The Development team was very cooperative with me. They were in touch with me on a daily basis and I was getting all the information about the development regularly.

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How involved were you in the whole process? How did company tackle changing requirements or budgets?

I was fully involved in the entire process. Whenever some changes were recommended by them they explained thoroughly why it is important.

In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?

Yes, I'm absolutely satisfied with the deliverables. The milestones were set up by them and they did deliver all as per regular mentioned intervals.

How did you find out about this company?

I have done some research for the top companies and had shortlisted some. I contacted them directly from the available contact information from their websites and shared my requirements and business goals with them and requested their portfolios and quote. Ninehertz proposal was impressive and seemed a quality-driven option. They had provided me a detailed and representative set of documentation which was very intuitive and easy to understand.

Did you have some documents like wireframes ready or you just had an idea when you approached this company?

The project was an E-commerce solution to bring my business online. The application is native for both Android and iOS and the technology is React Native and Swift. The tech stack and the feature ideas were proposed by the team Nine hertz themselves. The sales consultant gathered each and every minute requirement from me and accordingly framed a full-fledged strategy for my business plan.

How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?

Their consultant explained to me all the relevant technologies to select from including their pro and cons with respect to the user experience, timeline, budget, flexibility, and many more factors, which helped me to get a clear picture of how to move forward with the technology and development process. They also scheduled my meeting with their core development team to understand all the possible technical nitty gritty and challenges to get a clearer picture. They also guided me with some good revenue options and customer traffic. It was a good plan for my business goal and i decided to select them as my technology partner for the development, marketing and post maintenance.

How did the process look like? How often were you interacting with company representatives?

I was the only point of contact with the team as I was the one having some fair amount of technical knowledge. In the initial stage, a consultant from the pre-sales team had contacted me to gather the requirements.He was good at his job and had not missed a single point in the document along with providing additional feature suggestions. Once the project got finalized, I was assigned a dedicated Project Manager and was told to contact him for any feedback or issue.

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How involved were you in the whole process? How did company tackle changing requirements or budgets?

They always updated me on time about the project status and my issues been addressed immediately instead of the time zone difference. To view the ongoing status of the developers and other team members, I was provided with access to the Basecamp where I was able to coordinate with the team members and can view the present status from the design to the testing part, on the daily basis.

In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?

Once the project got finalized, I was assigned a dedicated Project Manager and was told to contact him for any feedback or issue. They delivered on time.

How did you find out about this company?

I wanted a vendor who can offer bug-free functionality and great design. After an online search, I came across NineHertz. I checked their online reputation and found some amazing reviews about them. I found some amazing designs in their portfolio. I contacted them through their website. They genuinely handled everything initially and also recommended me some nice features to make my website more user friendly.

Did you have some documents like wireframes ready or you just had an idea when you approached this company?

Their involvement in my requirements and their dedication towards the work that too before getting hired has impressed me a lot so I decided to hire them. They took their time and discussed each and every small detail with me. They provided a very transparent workflow and clear communication. They have their own tool Active Collab which they use for Project Management. Each and every task, MOM, documents, design, test cases, testing results, all the things were very professionally managed.

How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?

I appreciate their communication and their availability. I always got an instant response from their side.

How did the process look like? How often were you interacting with company representatives?

A dedicated Project Coordinator was assigned, he was always available for me. During the whole project lifecycle, I do not remember a single instance when they have missed my message or email, I have always got an acknowledgment from their side. Even in the maintenance phase, I get equal importance.

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How involved were you in the whole process? How did company tackle changing requirements or budgets?

I was involved throughout the whole development process. With their problem-solving skills, they have always provided me a solution to all my problems and concerns. Working with them was very smooth and swift.

In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?

They provided me consistent updates and never missed a deadline for delivery. The team was very hardworking and quick at providing solutions.