On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
We found them on a professional network
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We just ha an idea, they helped us developing it.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
We get a lot of useful suggestions and we get an approximate estimation in few days. The solutions they proposed was inline with our standards and very well planned, so we decided to hire them.
How did the process look like? How often were you interacting with company representatives?
Based on our request, we received weekly reports and software version for testing and we give a feedback.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
We were involved as "final users": we requested the use of a specific tecnology or algorithm sometimes. They gived us the maximum flexibility and our change requests did not increase the budget requested, except for some minor changes that had a very little impact on it.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
Milestones was delivered following the plan, with no delay. We was very happy about how the timeline has been followed.