On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
We tried building our app with two different app development companies but we failed. We were about to give up our idea of building an app when our financial director came in touch with Confianz Global, inc. through one of her contacts.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We had the idea to develop an app that could import the word documents into XML format and enable us to edit the information in bulk. We wanted the software to automate changes that always take place like the formatting of dates and prices to simplify our overall entry procedure which was completely manual till then.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
The thing that made us hire them for our project was their understanding of our needs. Earlier, we tried working with other development companies as well, but none of them could completely understand what we actually want to achieve. Initially, their CTO worked with us as a project lead and the CEO also briefly assisted our communications.
How did the process look like? How often were you interacting with company representatives?
The process was made quite convenient because of their availability throughout the project. We constantly stayed connected and updated about the developments made in our project through scheduled conference calls and video chats over WebEx.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
We really appreciate how forthcoming they were regarding the communication. They understood as well and we practically never had to reach out to them for the updates. They always contacted us themselves regarding the progress and provided a test application to demonstrate the work they’ve done.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
Our project was complex and we knew to build this app successfully, plenty of time will be required. Yet, Confianz Global, inc. finished the application within the scheduled time.
On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
Confianz Global inc reached out to us initially. We gave them a test project in which they have performed really well and therefore we shortlisted them for our project.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We wanted to improve our EPR system. So they worked on making customizations in our system. They migrated our system version from 8.0 to 10.0. They also created a report generator for us that helps us in saving 70% of the time that used to get spent in the billing process earlier.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
The company approached us and performed really well in the test project. But apart from that, unlike all the other companies that were determined to charge us too much, Confianz was the only company that encompassed everything we wanted and therefore we decided to go with them.
How did the process look like? How often were you interacting with company representatives?
The process has been satisfying. We interacted with a team of 5 people including the developers, project manager, and account manager. The communication was as much as we needed and we are very happy with their availability even when everything was operated remotely.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
We stayed in touch with the team constantly and they kept updating us about the progress. There was proper documentation of everything which made our entire experience very comfortable. They have executed all our requests and were always responsive.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
Not only they finished our work in due time, but they also had a big impact on our business.
- They integrated and customized some of our external payment and billing platforms.
-Because of the report generator, everything is now integrated and we use the reports for the taxations and other IT side documentations.
- The customer helpdesk software that we have now has reduced the confusion by 50%.
On a scale of 1 to 5, how was the quality of the work delivered by the company?
On a scale of 1 to 5, rate whether the deliverables were given in a timely manner or not?
On a scale of 1 to 5 how likely would you recommend this company to other people?
How did you find out about this company?
After conducting in-depth research online about the development companies, I finally decided to work with Confianz Global, inc, considering the profile and reviews of the company.
Did you have some documents like wireframes ready or you just had an idea when you approached this company?
We approached Confianz because our legacy management system was facing host issues and became unstable. Confianz helped us in the initial investigation of our business environment and our needs. After the initial investigation, we decided to implement Odoo as our new EPR.
Odoo is an open-source system, which we thought will help us in generating good ROI in terms of capital investment.
How was the first few interaction with this company, did you find anything interesting in first few interactions that helped you decided on hiring this company?
During the initial investigation stage, the CEO of Confianz came for a few sessions of walking through our accounting process. They helped us in deciding whether the Odoo will be a good option for us or not. The interactions of the company have been wonderful as it helped us in finding the alternative to the legacy management system. Now we don't have to worry about accounting as Odoo will handle everything including backend ledger.
How did the process look like? How often were you interacting with company representatives?
The process was really good as their development team is very well versed. There was nothing that we have asked was beyond their abilities. The CEO was our direct point of contact and whenever there was something important, we discussed it with him directly. We are currently in Phase 2 of our project and Confianz has been making sure of un-interrupted assistance ever since we have started.
How involved were you in the whole process? How did company tackle changing requirements or budgets?
We have built very good relations with the CEO and the lead developer. The lead developer is truly an expert in technical aspects. However, we happened to have differences regarding agile project management. They said that the changes we requested are outside the original scope. However, the team eventually agreed to compromise in terms of scope and additional development cost which was quite reasonable.
In terms of timeline, how frequently were the milestones delivered? Were you happy with the timeline of the deliverables?
We started working with them in 2016 on our 4 phase project. Phase 1 of the project, which was to replace the legacy management system with Odoo is done.
We have started working on Phase 2 which is adopting the replenishment module within Odoo. Our third and fourth phases are still remaining. We are satisfied with the progress that we are making. Confianz Global, inc is very genuine and responsive. They are best for us as they understand our needs very well.
